Receipts
Coming soon to the App Store

Support

We read every email

Need a hand? Email support@getreceipts.chat and tell us what you tried and what you saw. Please don't attach your chat export; we never need it, and it contains other people's messages.

Exporting a chat

On iPhone

  1. Open the group chat and tap its name at the top.
  2. Scroll down and tap Export Chat.
  3. Choose Without Media. It's faster and gives the same stats.
  4. In the share sheet, pick Receipts. If you don't see it, tap More, or save the file to Files and import it from Receipts.

On Android

  1. Open the chat, tap the menu, then More and Export chat.
  2. Choose Without media and send the file to yourself, for example by email. Choose Include media instead if you want the voice notes slide.
  3. On your iPhone, save the file to Files, then tap Import a chat in Receipts.

If something goes wrong

"That doesn't look like a chat export"

The file probably isn't an untouched export. Export the chat again from the chat's info screen and import the new file without opening or editing it first.

"That zip file doesn't contain a chat"

Export again and choose Without Media, then import the new zip or text file.

The voice notes slide is hidden

Some exports, mostly from Android without media, don't say which attachments were voice notes. Receipts never guesses, so it hides that slide. Export from an iPhone, or with media, to see it.

The jumping in slide says there isn't enough to time

Each person needs at least 10 replies within 12 hours of someone else's message before Receipts times them. Busier or longer chats fill this in.

Receipts doesn't appear in the share sheet

Scroll the row of apps to the end and tap More, then switch Receipts on. Or save the export to Files and use Import a chat.

Purchases

Restore the All Chats Pass

Open Receipts, tap the gear for Settings, or open the All Chats Pass screen, and tap Restore Purchases. Make sure you're signed in to the App Store with the Apple ID you bought it with.

Refunds

Apple handles payments and refunds for App Store purchases. You can request a refund at reportaproblem.apple.com.

Privacy

Your chat is read on your iPhone and never uploaded. Receipts has no account and no analytics. Read the full Privacy Policy and the Terms of Use.

Contact

Email support@getreceipts.chat

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